Description |
GB£ |
EU€ |
US$ |
Notes |
Membership Fee (one off) |
9.99 |
14.98 |
19.99 |
One off fee for delivery / security and account setup. |
Management Fee (monthly) |
2.99 |
4.99 |
5.99 |
Monthly facility charge |
Initial Load amount |
10.00 |
15.00 |
20.00 |
Suggested min amount required to open account (per card) |
Min Balance Load (monthly) |
10.00 |
15.00 |
20.00 |
Average balance / load per month. |
POS/Internet Purchase Fee - Domestic |
0.10 |
1.50 |
1.50 |
Flat charge for any purchase in the UK |
POS Purchase Fee - International |
1.00 |
1.50 |
1.50 |
Flat charge for any purchase overseas |
ATM Cash Withdrawal Fee - UK |
1.25
|
2.00
|
2.50
|
Min charge or 1.75% of transaction value |
ATM Cash Withdrawal Fee - Int. |
2.00
|
2.00
|
2.50
|
Min charge or 2.25% of transaction value |
Load Fee |
|
|
|
|
POS |
35p / £10 |
€0.35 / €10 |
$0.35 / $10 |
Min amount applies, loading through any POS outlets |
Credit Card |
27p / £10 |
€0.27 / €10 |
$0.27 / $10 |
Credit cards need to be registered with us prior use. Min £2.00 equiv. |
Debit Card |
1.00 |
1.50 |
2.00 |
Debit cards need to be registered with us prior use. Flat charge. |
Bank |
20p / 10
|
€0.20 / €10
|
$0.20 / $10
|
Load directly at any HSBC bank (UK) or Transfer by BACS. Min fee applies. (Min £1.00 Max £10.00 or equivalent in other currencies) |
Use of SMS to initiate a load |
Free |
Free |
Free |
The relevant fee applies depending on method used i.e. Credit/Debit card. |
|
|
|
|
|
Statement/balance access |
|
|
|
|
Internet |
Free |
Free |
Free |
Access all your details online, print statements and see transactions |
SMS |
0.10 |
0.15 |
0.20 |
Have the balance sent to your mobile, access anywhere in the World |
IVR |
Free |
Free |
Free |
Access via 0870 803 2412 |
Customer Services |
Free |
Free |
Free |
Access via 0870 803 2412 |
Email |
Free |
Free |
Free |
Send an email if this is your preferred form of communication |
|
|
|
|
|
Lost & stolen reporting |
Free |
Free |
Free |
Local number +44 (0) 207 127 0009 |
Upgrade/ Replace fee (lost/stolen/expired) |
10.00 |
10.00 |
10.00 |
One replacement per year, otherwise charge as shown |
Cancellation Fee / Refund Fee |
9.99 |
14.99 |
19.99 |
Min charge |
